Whānau Navigation Services

The Whai Māia Whānau Navigation Service is whānau led, whānau centric, consent driven and based on a holistic process of engagement, assessment and planning that ensures whānau are the leaders of their own hauora journey. It is a mana enhancing service that provides advocacy, support, guidance, and awhi to enable whānau to navigate services, agencies and resources to help them achieve their goals and aspirations (i.e. housing, finances, employment, relationships, health and more). 

Our Purpose

Our purpose is to support whānau who are often overwhelmed or disempowered to determine what success is to them – encouraging them to develop their own solutions and build their capacity and resilience, so they can fully realise the confidence, mana and belief in self, whānau, and community. 

 

We are a collective of specialist navigators and social workers who assist whānau in accessing integrated care, services, and support in areas such as health, education, housing, employment, improved standards of living and cultural identity. Building on the strengths and capabilities of whānau and wrapping the necessary services and support around them to get better outcomes and create positive changes. 

Our Services

Below is a list of the services offered through Whānau Navigation Services

  • Whānau and Rangatahi led, whānau and rangatahi centric, consent driven and based on a holistic process of engagement, assessment and planning that ensure whānau/Rangatahi are the leaders of their own hauora journey. It is a mana enhancing service that provides advocacy, support, guidance, and awhi to enable whānau/Rangatahi to navigate services, agencies and resources to help them achieve their goals and aspirations ie housing, finances, employment, education, relationships, health and more.

    Our kaiwhiriwhiri (Whanau ora Navigators) will support whānau/Rangatahi to complete a holistic assessment and plan with whānau/Rangatahi. They will walk alongside the whanau/Rangatahi to help them achieve their moemoea supporting whānau/Rangatahi to remove barriers and improve access to services and resources. 

    Referral catchment and criteria:
    • Uri - anywhere within Tamaki Makaurau
    • Community: Central Auckland communities - Albert-Eden, Puketāpapa, Maungakiekie-Tāmaki, Ōrākei and Waitematā & Gulf Ward.

     

    To enquire please click here

  • A service delivered by Te Pūriri o Te Ora, Regional Cancer and Blood Services, Te Toka Tumai Auckland, in partnership with Ngāti Whātua Health Limited (Whai Māia). 

    Our Navigators (Kaiurungi) tautoko patients on their cancer journey with Te Pūriri o Te ora and their whānau in the community.  

    The kaiurungi will work with whānau to remove barriers and improve access to their cancer appointments and treatments. They will look at practical steps to support whānau on their cancer journey such as transport to appointments and addressing other social needs that may be further impacting whānau from healing.

     Referral criteria:

    • Whānau Māori receiving cancer treatment with Te Puriri o Te Ora services at Auckland hospital.  

     

    Referrals do come mostly come through Te Puriri o Te Ora but if you are uri and require awhi, please click here.

  • Te Kaupapa is service aimed to support whānau experiencing mild to moderate mental health or addiction.

    It uses modes of Te Ao Māori to promote hauora and healing. It is a journey of reclamation. Our Mataora, cultural or clinical lead will complete an assessment, develop a plan with whānau and wānanga to ensure whānau are the designers of their own ora journey.

    It is a mana enhancing kaupapa that provides the strategies and tools to enable whānau to embrace their authenticity and navigate their Ao. We are here to design a program for whānau, by whānau, to arrive at their desired destination.  

    Referral Criteria:

    • Uri - anywhere in Tamaki Makaurau
    • Community - Otara, Papatoetoe, Puhunui, Manukau Central, East Tamaki, Howick, Pakuranga, Botany, Flat Bush, Central Auckland, South Auckland and east auckland

     

    To enquire please click here

Enquiries

Contact our team